Product Warranty and Guarantee
Silver Bear Manufacturing, located in the Keweenaw Peninsula of Michigan's Upper Peninsula, has been making their world famous snow removal products for over 30 years. Located in a region that receives 200+ inches of snow annually, we are proud to say that our products have safely moved countless tons of snow and stood the test of time.
We are confident that our snow removal products can handle the toughest tasks and our customers with be completely satisfied. To ensure complete customer satisfaction, Silver Bear Manufacturing offers a 100% satisfaction guarantee and a six month warranty against defects in materials and workmanship.
100% Satisfaction Guarantee
Silver Bear Manufacturing backs its products with a 100% satisfaction guarantee. If you are not completely satisfied with your Silver Bear product, you can return it within 30-days for a full refund of the purchase price. A return merchandise authorization (RMA) is required. Contact us before returning a product at (906) 483-4077.
Six Month Limited Warranty
Silver Bear Manufacturing snow scoops are warranted for six months from the date of purchase against defects in materials and workmanship. In the event of a defect in materials or workmanship Silver Bear Manufacturing will replace the defective part of the snow scoop without charge to the customer.
Defective snows scoops must be delivered to Silver Bear Manufacturing, prepaid, together with sales receipt or other proof of purchase. A return merchandise authorization (RMA) is required. For shipping RMA information or warranty assistance contact Silver Bear Manufacturing at (906) 483-4077.